Frequently Asked Questions
How long does standard shipping take?
Standard shipping generally takes about 4–7 business days depending on your location.
Can I return a product if I’m not satisfied?
Yes. Contact us and we will arrange a full refund or replacement where appropriate.
How do I manage a subscription?
Subscription management will be available from your account once recurring ordering is enabled.
How should tallow balm be stored?
Keep it in a cool, dry place, away from direct sunlight, and avoid introducing water into the jar.
How do you source ingredients?
Ingredients are selected with an emphasis on grass-fed, organic, cold-pressed and small-batch sources wherever possible.